UCD IT Services are unable to offer assistance with the downloading, installing or usage of the Sophos Home or mobile software. Sophos Intercept X for iOS and Android can be downloaded from the App Store and the Play Store. Once registered, you will be able to install Sophos Home Commercial Use Edition on up to 10 personal devices.įor Sophos Home Technical Support, please go to the Sophos Home Help page at (opens in a new window)/hc/en-us Sophos Home Premium doesnt have any support for your mobile devices, although there is a mobile control app. To access this software register with your UCD email address by visiting (opens in a new window) home. Norton, Malwarebytes, McAfee) must be removed from your home computer before Sophos Home can be installed. Please note that all competitive antivirus/anti-malware products (e.g. Students and Pensioners can download and install Sophos Home Commercial Use Edition. Ive started testing around for a new antivirus since I got fed up with Avasts popups. Malwarebytes picked up at least 2 malware that went undetected by sophos. It is important that antivirus software is installed on every workstation. Personally, Im uninstalling it as I type this. What should I do if I am not licensed for Sophos Intercept X Advanced? Sophos Antivirus version 9 installed on macOS If your computer is running Sophos Ant-Virus Version 9 you will need to replace this product. Sophos Home Commercial Use Edition installed on WindowsĪpple Mac users can click on the Sophos icon on the menu bar at the top of the screen and then click on About Sophos Anti-Virus. If Sophos Home is the name of the Sophos icon in your taskbar, Sophos Home Commercial Use Edition is installed and you do not need to install any further antivirus software. Sophos Intercept X Advanced installed on Windows If Sophos Endpoint Agent is the name of the Sophos icon in your taskbar, Sophos Intercept X Advanced is installed and you do not need to install any further antivirus software. For the duration of this COVID-19 global health concern, Sophos has decided to open up the Sophos Home Commercial Edition program to all Sophos customers, regardless of size, and regardless which Sophos product the customer uses. Sophos Endpoint Security and Control on Windows If Sophos Protection is the name of the Sophos icon in your taskbar, Sophos Endpoint Security and Control is installed, you will need to replace this product. That edition is gone, replaced by a 30-day free trial of the premium edition. Please note that the Sophos icon may be hidden. Sophos used to offer a feature-limited free edition that allowed you to protect up to three computers. Windows users can simply hover over the Sophos icon in the taskbar on their desktop. How to know if you need to update your version of Sophos
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